Shipping & Pre-Orders
We offer worldwide delivery services, where your item(s) will be carefully packaged and delivered to you within 5-15 business days (excluding pre-order items).
Please check our Shipping Policy & Pre-Order Policy before checkout.
Shipping & Pre-Orders
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Pre-sale product, expected to ship in Mar 2026.
Item Name: Zenless Zone Zero FES 2025 Series Merch Vol.2
Merch List: Metal Badge Set, Photo Card, Acrylic Ornament, Acrylic Stand Figure
Specifications:
Metal Badge Set:
- Material: Zinc Alloy
- Size: Character Badge - Approx. 71x44mm; Small Round Badge - Approx. 20mm in diameter; Square Badge- Approx. 20x20mm.
- Craftsmanship: Imitation Enamel + Glitter
Photo Card:
- Material: Acrylic
- Size: Approx. 94 x 100mm
- Craftsmanship: Offset Printing + Holographic Hot Stamping + Holographic Film Lamination
Acrylic Ornament:
- Material: 10mm Thickness Acrylic
- Size: Approx. 190 x 120mm
- Craftsmanship: Offset Printing + Holographic Hot Stamping + Bright Silver Hot Stamping + Glitter Film Lamination
Acrylic Stand Figure:
- Material: Acrylic
- Size: Anby - 167mm; Ellen - 168mm; Miyabi - 192mm; Harumasa - 191mm; Astra - 185mm.
- Craftsmanship: Offset Printing
Item Display



Delivery time= Processing time + Shipping time Processing time vary by product type. Common Products require 1-3 days processing time, miHoYo’s official Products take a little longer to produce, usually up to 3-5 days. this time is not included in the delivery time. Thank you for understanding.
Shipping Fee
For more information, visit our shipping policy.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information.
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To track your order please go to the tracking page: https://hoyotoys.com/pages/track-order
No problem! We offer a 14-days return policy on our website. Please notice that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable condition it will be refused acceptance.
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If you receive a damaged product, do not throw away the packaging. Please contact us immediately at support@hoyotoys.com
. We will deal with it without a doubt.
For more information, visit our return policy.

